Customer reviews of VALTAGE AUTOS LTD

By Dale T on 20 April 2021 | Verified purchase

Coming from a car dealership background, I am trying to keep my review as unbiased as possible. This company is why so many have a bad reputation and it comes down to aftersales service. Bought an exec saloon recently advertised with full dealer history- confirmed false by the dealer themselves as only part history. I wasn't too phased as they kindly offered to service prior to collection- something which to this day hasn't been confirmed with no proof or history back up just 'his word'. Advertised with Autoglym lifeshine-turned out to be nothing more than a sticker in the window. Chased and chased several times for proof of additional service and so-called 'multipoint' inspection prior to sale and not one call back. Car is the perfect car for us hence the 2 star rather than 1, but I would encourage to buy privately to save the dealer premium and ultimately have a better buying experience. not worth paying extra for a back street service!

Reply from VALTAGE AUTOS LTD on 21/04/21

Thank you for your custom it was a pleasure doing business with you. In regards the service history your partner called me and I explained what LongLife servicing schedules were and that Audi service the car over longer periods due to the spec of oil now used -504.00/507.00. You and your partner seemed like nice, genuine people and left feeling happy about the purchase of the Audi, or so you led me to believe. It would have helped if you had given us your correct email address so we could send you the copy of the service which was done prior to collection. The Autoglym Lifeshine was not applied by us but when the car was new, only 8 years ago...I'm sorry we couldn't meet your exceedingly high expectations of buying a used car from a small independent dealer, I personally would advise to go the dealers and buy a brand new one next time. It's true what they say - you can't please everyone...they also say that some people have too much time on their hands... All the best Valtage Autos

By Kerry B on 08 March 2021 | Verified purchase

Very good 10 stars ⭐️ Definitely recommend very professional easy to find great experience

By Ian A on 28 February 2021 | Verified purchase

What can I say , from what can be a daunting experience, this was really a nice relaxed one , the xc90 was exactly what was advertised, totally professional from start to finish would not hesitate to go back again . Great guy, many thanks ian

By Owen W on 31 January 2021 | Verified purchase

Couldn't fault the service provided! Arrived and was immediately welcomed and shown to the car. Was given time to look round the car before taking it for a test drive. Really got on well with the dealer whilst driving, getting to know him a bit and just built my trust in him. Car was purchased after the test drive, all details give in ads correct and felt confident in purchasing the car from him. Would definitely recommend purchasing a car from Valtage Autos!

By Scott R on 30 January 2021 | Verified purchase

A no worries experience. Just bought a top Audi from the garage. A Very friendly bloke who I dealt with

By Donna C on 29 January 2021 | Verified purchase

The staff were really helpful, friendly and very helpful!

By Thomas jack H on 26 October 2020 | Verified purchase

Really helpful and really friendly, overall good experiance purcahsing my car

By John F on 29 September 2020 | Verified purchase

The car was exactly as advertised and ready to go, A no nonsense approach to buying a quality used car, no pushy sales pitch or waffle, Honest, friendly service and a professional, smart looking premises. very happy with valtage autos.

By Sheila N on 10 September 2020 | Verified purchase

Staff very friendly and helpful, no pressure to buy and very accommodating. Car in excellent condition, recently checked by a mechanic, no problemS! Happy customer!

By Christopher B on 10 September 2020 | Verified purchase

very nice guy, had a test drive and after we got back was offerd all sorts of manner of drinks, would recommend :)